Delivering National Priorities
The SWL Interface Group is supporting the delivery of national and local interface improvement programmes.

Supporting Delivery
Single Point of Access (SPOA)
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Early and ongoing partner engagement at SWL, Trust and Place meetings
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Primary care webinars and patient communications
Advice and Guidance
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Quality assurance processes (including clinical audits)
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Completion of A&G operational delivery framework requirements
Primary/Secondary Care Interface Recommendations
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SWL Programme Plan development based on three NHSE policies: Red Tape Challenge (2025); GIRFT Bridging the Interface (2025); NHS England Delivery Plan for Recovering Access to Primary Care (2023): Cutting Bureaucracy.
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Local implementation plans supported
Explore Resources
The SWL Interface Group has developed, or is in the process of developing, a range of practical resources to support collaborative working between primary and secondary care, and improve patient care.

Optimisation of Referral Outcomes Programme
A review of over 100 Make a Difference Alerts across South West London to identify common themes and opportunities for improving referral outcomes.

Consultant-to-Consultant Policy
A shared policy setting out agreed principles for consultant-to-consultant referrals across South West London.

South West London Interface Programme Plan
This plan brings together three important NHSE Interface policies for local SWL implementation.
