South West London Interface Group Resources

Important Note: Accessing Resources

Please note that some resources are held on GP Teamnet as they are not appropriate to be shared publicly. All resources are available to secondary and primary care healthcare professionals. Please get in touch with Radhika Lakshman: radhika.lakshman@swlondon.nhs.uk. You can also use this contact form or email: office.swlth@nhs.net to request the Teamnet link.

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Advice and Guidance (A&G) and Referral ResourcesInterface Policy and Improvement ProgrammeLocal Pathway and System ImprovementsQuality Improvement, Evaluation and Case Studies

South West London Interface Programme Plan

This plan brings together three important NHSE Interface policies for local SWL implementation.

GP and Consultant Twinning Project

A pilot project which enables consultants and GPs to shadow and learn from each other in clinics.

Outpatient Letter Templates for St George's Hospital and SWL

A collaborative project developing standardised outpatient letter templates.

Consensus document title page with hands bringing jigsaw pieces together.

South West London Consensus Document

A set of principles and a shared ambition for how primary and secondary care can work together more effectively.

Patient Communications Materials for SPOA and Advice and Guidance

A collection of patient-facing resources to assist practices with the introduction of SPOA.

Hands pointing at a piece of paper with data visualisations.

Standardised Advice and Guidance Clinical Audits

A large-scale review of over 200 Advice & Guidance conversations across South West London, led by Clinical Innovators and Trust consultants.

Laptop with a webinar on screen next to a green plant.

Educational Webinars for Advice and Guidance and Specific Specialities

A series of educational webinars delivered jointly by primary and secondary care clinicians

Updated Holter Monitor Reporting at Epsom and St Helier Hospital

An improved reporting process to give more detailed guidance to GPs on next steps in patient management.

A group of people as silhouettes with some in muted colours and others in yellow, green and purple.

Advice and Guidance Inequalities Impact Analysis

This project examines whether Advice and Guidance referrals differ across South West London population groups.

Advice and Guidance Staff and Patient Surveys

Question templates to understand patient and staff experiences of A&G.

Clinician looking at radiology dashboard screen.

T Quest Radiology Pilot

A pilot which aimed to explore the use of T Quest to support radiology requests.

Icons for email, phone and location on wooden cubes.

Clear Points of Contact

This resource signposts primary care and patients to contact details for acute Trusts across South West London.

Optimisation of Referral Outcomes Programme

A review of over 100 Make a Difference Alerts across South West London to identify common themes and opportunities for improving referral outcomes.

Interface Induction Videos

Helpful introductions and reminders about interface working for all staff in South West London.

Updated Radiology Reporting at St George's Hospital

A collaborative project to improve the clarity and consistency of radiology reporting.

Consultant-to-Consultant Policy

A shared policy setting out agreed principles for consultant-to-consultant referrals across South West London.

Joint Gynaecology Triage Pilot

A joint GP and Consultant led triage pilot to review real time referrals.

Hands typing on laptop with a stethoscope placed next to laptop.

e-RS Top Tips for Primary Care

Practical tips to support primary care clinicians using e-RS and A&G.

Reducing Duplicate Emergency Department Letters

A joint project to address duplicate Emergency Department correspondence to GP practices.