Recognising the Acutely Unwell Patient

This 2-hour workshop introduces non-clinical reception staff members to various acute health conditions. The workshop will help staff improve knowledge and understanding of: 

• the acutely ill patient on the phone 

• the signs and symptoms of an acutely ill adult 

• the signs and symptoms of an acutely ill child 

• recognising the acutely ill psychiatric patient 

• ‘serious’ medical conditions and how they present