Healthwatch

Trainings and resources for improving accessible communication in South West London GP practices

Trainings

MertonVision provides vision impairment awareness training. Contact: Kevin Gregory, CEO, at kevin.gregory@mertonvision.org.uk

Generate, a Wandsworth based charity, offers GP site visits to discuss how practices can improve accessibility for people with learning disabilities. Contact Chileshe Kaluba, EasyHealth Project Manager: Chileshe.Kaluba@generate-uk.org

Royal Association for Deaf People provides Deaf awareness training: https://royaldeaf.org.uk/courses/deaf-awareness-training/

NHS England has free, online Accessible Information Standard training: https://www.e-lfh.org.uk/programmes/accessible-information-standard/

Resources

Generate has a comprehensive free library of Easy Read materials that provide information about people’s health. They can also create bespoke materials: https://www.easyhealth.org.uk/

SignHealth provides information about meeting the health needs of Deaf and hard of hearing people, including posters to print for GP practices: https://signhealth.org.uk/with-deaf-people/campaigns/still-sick-of-it/

Redbridge Council Public Health Delivery Team and Transformation Partners in Health and Care have created a health communication guide that can be used with people that struggle with written or spoken English (which might include some learning disabled people, foreign language speakers, and BSL users) available here: https://bit.ly/42LOYny