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Tue, 27 Jun


SWL Online

CQC Tutorial 3 - Understanding the Effective key question

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Time & Location

27 Jun 2023, 11:00 – 12:15

SWL Online

About the event

This course will focus on the effective key question, explaining how organisations can demonstrate to CQC that they are compliant with the six key lines of enquiry (KLOEs) associated with this key question:


Are people’s needs assessed and is care and treatment delivered in line with current legislation, standards and evidence-based guidance to achieve effective outcomes?

How are people’s care and treatment outcomes monitored and how do they compare with other similar services?

How does the service make sure that staff have the skills, knowledge and experience to deliver effective care, support and treatment?

How well do staff, teams and services work together within and across organisations to deliver effective care and treatment

How are people supported to live healthier lives and, where the service is responsible, how does it improve the health of its population?

Is consent to care and treatment always sought in line with legislation and guidance?

Designed for

Whilst primarily aimed as the practice management team, aspiring managers will also benefit from this course. The course will be beneficial to experienced and inexperienced managers alike.

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