Why you should take this course

Meetings are used for so many different purposes yet they are often dreaded and avoided by individuals and teams. While they seem quite simple on the surface, there is actually a lot of details to get right for meetings to be successful.

Managing meetings effectively is an essential skillset for team leaders and supervisors. On this course team leaders and supervisors will learn everything they need to know about managing meetings effectively. Gain the background knowledge and fundamental practical skills.

Our Managing Meetings course is suitable for all team leaders and supervisors.

Who’s it for?

This course is aimed at supervisors, managers and practice partners. It is also suitable for anyone responsible for chairing or managing meetings within their practice. Please note, this is not a minute-taking course. However, it is useful for chairpersons and minute-takers to attend this course together. People who regularly run team meetings, partner meetings, steering groups, patient forums et cetera, will benefit from this course.

What you’ll learn

Key topics covered on this course:

THE PURPOSE AND INTENTION OF A MEETING

Why bother with meetings at all? Learn how to clarify the purpose and intention of the meetings to ensure you cover the right topics with the right people.

BEFORE, DURING AND AFTER THE MEETING

Know how to set up and follow up a meeting so everyone is prepared, the agenda is focussed and actions are allocated and completed.

SETTING BOUNDARIES AND EXPECTATIONS

Consider the importance of terms of reference. Understand different people's perspectives, agendas, politics and sensitivities.

MANAGING GROUP DYNAMICS

Practice developing psychological safety with groups. Learn how to get the best out of people attending the meeting.

COMMUNICATION SKILLS

Consider the fundamental communication skills required when managing meetings.

FACILITATION SKILLS

Explore different approaches to getting everyone involved and engaged with each agenda item.

CHAIRING SKILLS

Learn how to keep things on track, to time and avoid long-winded tangents.

MANAGING PROBLEM BEHAVIOURS

Know what to do when things go wrong and how to challenge people appropriately and professionally.