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Tue, 02 Jul

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Virtual Event

From Confrontation to Consultation – Handling Difficult Conversations

This event is aimed at Primary Care and Voluntary Staff

From Confrontation to Consultation – Handling Difficult Conversations
From Confrontation to Consultation – Handling Difficult Conversations

Time & Location

02 Jul 2024, 10:00 – 11:00

Virtual Event

Guests

About the event

Difficult conversations needn't be difficult. Learn how to take a perceived confrontation and turn it into a successful consulatation, be it with patients, peers or even personally!

This 60 minute masterclass will help you to overcome your own avoidance and reluctance in dealing with difficult situations/people by mastering an effective method of communication. This method will not only enable you to feel confident in tackling confrontation but also improve your ability to give effective feedback to team members and colleagues

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